Using Berbere Market
DO YOU HAVE A PHYSICAL LOCATION?
We are an online store only and only accept orders through our website. We do home delivery all over Canada. As soon as you place your order, you will receive an order confirmation email. In this email there is a 'View Your Order' blue colored button. All your order related updates are constantly updated here.
How DO I CONTACT BERBERE MARKET?
You can email us at email@example.com or call 647-875-9703 for any of your inquiries.
AN ITEM I WANT IS NOT LISTED ON YOUR WEBSITE
We're constantly adding new items to our store. You can email us with your product suggestions at firstname.lastname@example.org and we will make an effort to source the suggested products.
DO YOU SHIP TO MY LOCATION?
Yes, we ship to all locations in Canada, EVERYWHERE IN CANADA!
HOW MUCH DOES SHIPPING COST?
- FREE (Orders $65 and above including taxes)
- FREE (Toronto, Ontario)
Shipping for orders up to$65 (outside Toronto):
- Shipping charges are based on order weight and displayed at checkout (before payment)
- In order to know the exact shipping amount, you can add all items you need to your shopping cart and proceed to checkout where the charges will be displayed.
WHO WILL DELIVER MY ORDER?
Shipping Address in Toronto:
One of our drivers will deliver the order. Our driver will leave the package at your door. If the driver is unable to access your building, then we can offer you an alternate delivery slot during the next delivery run. We can only offer a second delivery slot one time.
Shipping Address Everywhere else in Canada:
Your order will be shipped via Canada Post Expedited Parcel Service. You will receive a shipping confirmation email once your order is processed with a link to track your package. Your package will be delivered in the exact same manner as you receive all other Canada Post packages from Walmart / Amazon etc.
DO YOU ACCEPT CASH ON DELIVERY?
Currently we do not accept cash on delivery. All orders must be paid online during booking via credit card, debit card or Paypal. We accept all major credit cards (Visa, Mastercard, American Express & Discover). We also accept payment via Paypal. Some debit cards (Visa & Mastercard) are also accepted.